Privacy Policy

Last updated: October 8, 2026

This Privacy Policy explains how LetLois Academy ("we", "us", or "our") collects, uses, and protects information when you use the LetLois Academy mobile app, the website at letloisacademy.com, and related services (together, the "Services").

1. Information we collect

Account information such as your name, email address, phone number, and business name.
Content you provide such as photos, videos, files, messages, community posts, comments, and update requests.
Usage information such as the courses you view, your progress, app features you use, and the date and time of your activity.
Device information such as device type, operating system, app version, and push notification tokens.

2. How we use information

To provide and operate the Services, including courses, community, coaching, and support.
To process the photos, videos, and update requests you send for your website.
To communicate with you, including service messages, replies to your questions, and notifications you have enabled.
To maintain the security of the Services and prevent misuse.
To improve the Services and understand how they are used.

3. How we share information

We do not sell your personal information. We share information only:

With service providers that host, operate, or support the Services on our behalf, under obligations to protect it.
With other members of the community, for content you choose to post in community spaces.
When required by law, or to protect the rights, safety, and property of our users, us, or others.
As part of a merger, acquisition, or transfer of business assets, subject to this policy.

4. Text messages and notifications

If you choose to receive text messages or push notifications, we use them to send account and service updates. Mobile numbers and text messaging consent are never shared with third parties for their marketing purposes. You can opt out of text messages at any time by replying STOP, and you can turn off push notifications in your device settings.

5. Data retention

We keep information for as long as your account is active or as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. Your choices and rights

You can review and update your account information in the app. You may ask us to access, correct, or delete your personal information, or to delete your account, by contacting us at support@letlois.com. Depending on where you live, you may have additional rights under local law.

8. Children's privacy

The Services are intended for business owners and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and change the "Last updated" date above.

10. Contact us

Questions about this policy? Email support@letlois.com or visit our Support page.