Support
We're here to help you get the most out of LetLois Academy.
Email: support@letlois.com
In the app: send us a message from the Support or Messages area.
We reply as soon as we can, usually within one business day.
Frequently asked questions
How do I log in?
Use the email address your account was set up with. If you don't remember your password, tap "Forgot password" on the login screen to reset it.
How do I upload photos and videos for my website?
Open the app, go to the uploads area, and choose the photos or videos from your device. Our team will be notified when new files arrive.
How do I request an update to my website?
Use the update request form in the app. Describe the change you'd like and attach any files that help. You can follow its progress in the app.
How do I join the community?
Tap the Community tab in the app to introduce yourself, ask questions, and connect with other business owners.
I'm not getting notifications.
Check that notifications are turned on for LetLois Academy in your device settings, and that you're logged in to the app.
How do I delete my account?
Email support@letlois.com from the address on your account and ask us to delete it. We'll confirm once it's done. See our Privacy Policy for details on how we handle your data.